To invite a new team member to the Oxylabs dashboard:
Navigate to 'My account' → 'Team section'.
Click "+ Invite team member".
3. Enter the teammate’s email address and send the invitation.
Note: You can resend invitations or remove team members at any time.
4. The invitee will receive both an email invitation and a dashboard notification (if they already have an account).
5. Once the invitation is accepted, their status will change to Active.
Team member onboarding process
From the team member’s perspective, the onboarding process is as follows:
They receive an email invitation to join the team.
Clicking "Accept invitation" directs them to the Oxylabs dashboard.
If they don’t have an account, they must register first.
If they already have an account, after logging in, they will see a pop-up invitation to join the team.
3. Once they accept, they gain access to all dashboard features (except subscriptions and team management).
4. In My Account → Team, they will see their team membership details.
5. They can leave the team at any time by clicking "Leave the team".
Team member restrictions
Team members have limited access to account management features. Specifically:
Only the team owner can add new members.
Team members cannot start trials or purchase subscriptions.
Users with active trials or subscriptions (including PAYG and monthly plans) must cancel them before joining a team.
A user can belong to only one team at a time. To create a new team, they must first leave their current team.