All Collections
Troubleshooting
What are the response codes for Scraper APIs?
What are the response codes for Scraper APIs?
Josh avatar
Written by Josh
Updated over a week ago

The most comment response codes you can encounter while using Oxylabs’ Scraper APIs include:

API

Code

Status

Description

200

OK

All went well.

202

Accepted

Your request was accepted.

204

No Content

You are trying to retrieve a job that has not been completed yet.

400

Multiple error messages

Wrong request structure. Could be a misspelled parameter or an invalid value. The response body will have a more specific error message.

401

‘Authorization header not provided’ / Invalid authorization header’ / ’Client not found’

Missing authorization header or incorrect API user credentials.

403

Forbidden

Your account does not have access to this resource.

404

Not Found

The job ID you are looking for is no longer available.

422

Unprocessable Entity

There is something wrong with the payload you posted to us. Make sure it's a valid JSON object.

429

Too many requests

Exceeded rate limit. Please contact your account manager to increase limits.

500

Internal Server Error

We're facing technical issues, please retry later. We may already be aware, but feel free to report it anyway.

524

Timeout

Service unavailable.

612

Undefined Internal Error

Job submission failed. Retry at no extra cost with faulted jobs, or reach out to us for assistance.

613

Faulted After Too Many Retries

Job submission failed. Retry at no extra cost with faulted jobs, or reach out to us for assistance.

Parsers

Code

Status

Description

12000

Success

The returned parsed content is full, and there should be no missing or broken fields.

12002

Failure

We couldn't parse the page entirely. There may be an issue with the target website changing its HTML structure.

12003

Not Supported

The web page you asked us to parse is not supported.

12004

Partial Success

We were able to parse the majority of the page. However, a few fields are missing.

12005

Partial Success

We were able to parse the majority of the page. However, some fields might have default values because we could not find them in the HTML.

12006

Failure

Unexpected error. Let us know you got this response, and we'll check what went wrong.

12007

Unknown

Unknown parsed data status. The actual result can range from a complete failure to a total success.

12008

Failure

Parsed content is missing.

12009

Failure

Product not found. Check the URL you submitted.

For more response codes as well as detailed explanations about what each of them means, visit our documentation.


🙌 Need assistance? Contact support via live chat or send a message to [email protected].

🎯 Want a custom solution or a free trial? Contact sales by booking a call. For any questions, such as custom pricing, advice, or a free trial, drop us a line at [email protected].

Did this answer your question?