If you received an error while making a request, visit SERP Scraper API documentation. Click on the source you are scraping, and locate its “Response codes” section on the left hand-side menu. This section contains and explains all the error codes. You can also find them listed below.
API response codes
400
Multiple error messages - Wrong request structure. It could be a misspelled parameter or an invalid value. The response body will have a more specific error message.
401
'Authorization header not provided' / 'Invalid authorization header' / 'Client not found' - There is a missing authorization header, or your login credentials are incorrect.
403
Forbidden - Your account does not have access to this resource.
404
Not Found - The job ID you are looking for is no longer available.
422
Unprocessable Entity - There is something wrong with the payload you posted to us. Make sure it's a valid JSON object.
429
Too many requests - You exceeded the rate limit. Please get in touch with your account manager to increase your limits.
500
Internal Server Error - We're experiencing some issues on our side. Please try again a bit later. We're probably aware of the issues, but you can give us a shout and report it anyway.
524
Timeout - Service unavailable.
612
Undefined Internal Error - Something went wrong and we failed the job you submitted. You can try again at no extra cost, as we don't charge you for faulted jobs. If that doesn't work, give us a shout.
613
Faulted After Too Many Retries - Something went wrong, and we failed the job you submitted. You can try again at no extra cost, as we don't charge you for faulted jobs. If that doesn't work, please get in touch with us.
Parsed data status codes
12002
Failure - We couldn't parse the page entirely. There may be an issue with the target website changing its HTML structure.
12003
Not Supported - The web page you asked us to parse is not supported.
12006
Failure - Unexpected error. Let us know you got this response, and we'll check what went wrong.
12007
Unknown - Unknown parsed data status. The actual result can range from a complete failure to a total success.
12008
Failure - Parsed content is missing.
12009
Failure - Product not found. Check the URL you submitted.
Cloud storage upload response codes
10001
Unexpected Exception - Something wrong happened. We probably know about this already and are fixing it. Let us know anyway.
13001
Upload Failed - We could not upload job results to your bucket.
13102
No Such Path - We could not find a bucket with such a name. Please double-check.
13103
Access Denied - Bucket doesn't have the required permissions.