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Are you offering a free trial for Residential Proxies?
Are you offering a free trial for Residential Proxies?

Residential Proxy trial policy

Josh avatar
Written by Josh
Updated over a week ago

Yes, we offer a trial period for our Residential Proxies. To test our Residential Proxies, you need to fill in a contact form on our website, or send us an email at [email protected].

We offer two types of product trials to our potential customers:

  • Signing up on behalf of the company

If you sign up on behalf of a company, you may be eligible for a 7-day free trial once verification of company registration and ownership is completed. Please make sure that you can represent your company and sign legal agreements in its name.

After the test, our team will contact you to discuss your trial results.

  • Signing up as an individual

If you sign up as an individual, you may be eligible for a 3-day money-back guarantee. If you decide that our product isn’t suitable for your needs, you’ll have 3 days to claim back your chosen plan’s initial subscription payment. The money-back guarantee only applies if you haven’t used more than 20% of your plan’s traffic during the first three days of your purchase.

It’s important to note that you won’t receive a refund if the account was suspended for breach of the services Agreement (including the Acceptable Use Policy) and if you have charged back or otherwise reversed any payment for the services before.

All refunds will be issued to your original method of payment within 3-5 business days.

Please note: The free trial or money-back guarantee offer is only available once.

We also offer a Pay as you go option for our Residential Proxies. You can purchase them via a convenient dashboard starting from 1 GB, and try using these proxies right away! Keep in mind - the Pay as you go option is non-refundable. For more information, check out our blog post about this purchasing option.

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