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Proxies 101: Navigating the dashboard
Proxies 101: Navigating the dashboard
Josh avatar
Written by Josh
Updated over a week ago

Oxylabs dashboard enables you to see usage statistics, manage subscriptions and more. Check out the instructions below to see how to perform specific actions in the dashboard.

Usage statistics

You can view your proxy usage statistics by going to My Products, then selecting your acquired product, and viewing the Statistics tab:

Usage limits

You can create usage limits for specific users by navigating to Usage limitsCreate rule. See this visual breakdown of how you can set proxy usage limits:

Add more traffic

You can top-up your traffic if you’ve purchased Residential Proxies, Mobile Proxies, Shared Datacenter Proxies, or Web Unblocker through the Oxylabs dashboard. If you don’t see the option to add more traffic, it means your subscription plan doesn’t allow it, and in that case, you have to contact your Account Manager.

Go to the Overview tab, select your acquired product, and click Add more traffic:

A pop-up window will appear, giving you the option to select the amount of GBs to add for the current billing period.

🎯 Note that the amount of additional GBs you can add differs for each proxy product and purchased plan. See the table below of the maximum top-ups for reference.

Subscription plan

Residential Proxies

Mobile Proxies

Shared Datacenter Proxies

Web Unblocker


1-50 GB

1-50 GB


13 GB

12 GB

77 GB

5 GB


40 GB

38 GB

167 GB

25 GB


86 GB

80 GB

364 GB

60 GB


133 GB

123 GB

600 GB


318 GB

292 GB

1042 GB

100 GB


2 TB

250 GB


1 TB

600 GB

5 TB

500 GB


2 TB+

1 TB+

10 TB+

1 TB+

Change proxy user password

If you wish to change the password of any proxy user, you can do so by selecting your purchased product from the dropdown menu, navigating to Users, and then clicking the edit icon:

A pop-up window will appear, allowing you to see the current password, change it, and enable or disable the user:

Once you’ve thought of a password, click submit, and your proxy user will require a new password for authentication.

Manage your subscription

Change plan

You can change your subscription plan anytime by clicking the Manage subscriptions button at the top-right corner and navigating to Change plan:

Update payment details

If you want to change your payment option, go to Manage subscription on your account page as shown below:

You’ll be redirected to a new page where you can change your payment option by clicking Payment Update:

Cancel subscription

If you want to cancel your subscription, go to Manage subscription on your account page as shown previously and turn off “Automatic renewal” to cancel your subscription:

🙌 Need assistance? Contact support via live chat or send a message to [email protected].

🎯 Want a custom solution or a free trial? Contact sales by booking a call. For any questions, such as custom pricing, advice, or a free trial, drop us a line at [email protected].

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